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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chinelo Arinze

November 1, 2024

5  out of  5
rating by Chinelo Arinze
"...helpful and on time customer service from Erika Morales and the State farm team in Kendrick Jones' office."
We responded:
"Thank you, Chinelo, for your wonderful review! I'm glad Erika and our team could provide you with helpful and timely customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Nora Fram

October 31, 2024

5  out of  5
rating by Nora Fram
"Servicio muy eficiente y agradable y amable"
We responded:
"Nora, muchas gracias por tu reseña. Estoy muy contento de saber que encontraste nuestro servicio eficiente, agradable y amable. Siempre nos esforzamos por brindar la mejor atención posible. Si necesitas algo más en el futuro, no dudes en contactarnos. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Pandora

October 30, 2024

5  out of  5
rating by Pandora
"Samantha me atendio buen trato y servicio"
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Late Night Coffee

October 25, 2024

5  out of  5
rating by Late Night Coffee
"Miss Samantha was a really big help earlier today"
We responded:
"Thank you for the 5 stars! I am happy to hear Margaret was able to help you, she cares a lot about our customers. Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Pat Gamble

October 24, 2024

5  out of  5
rating by Pat Gamble
"Margaret Carter did such a good job helping me get auto insurance! She was very helpful and gave me a lot of options that would help protect me as well as stay cost effective! I really appreciate the great service she was able to give me!"
We responded:
"Pat, thank you for your wonderful review! I'm glad to hear that Margaret was able to assist you effectively with your auto insurance needs. It's great that she provided you with various options to ensure both protection and cost-effectiveness. We truly appreciate your kind words and are grateful for your recognition of her efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Secret Joseph

October 23, 2024

5  out of  5
rating by Secret Joseph
"Samantha was amazing, great customer service !!"
We responded:
"Samantha is indeed fantastic! I'm glad you had such a positive experience with her customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Cathy Williams

October 21, 2024

5  out of  5
rating by Cathy Williams
"Samantha at State Farm was a great help today"
We responded:
"Cathy, thank you for your wonderful feedback! I'm glad Samantha could assist you so effectively today. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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San Jo

October 18, 2024

5  out of  5
rating by San Jo
"In addition to my previous review, I am still fully insured with State Farm. The Kendrick Jones agency is still my agent. I have had the pleasure of speaking with Margaret Carter about a few policy changes. She is super knowledgeable and made the change process very easy and clear to understand. Thank you Margaret!! Highly recommend!! Very personable, honest, helpful, good listeners, value their customers. I could go on and on. Rachel is excellent, great work ethics and will get the job done! I have sat down with my agent Kendrick and he was very easy to talk to and I was able to ask ALOT of questions. Kendrick met me at a location and we sat down and he went through each and every intricate detail of ALL of my policies.. he even recommended names and numbers of some business people he is in contact with to help me with other needs of mines. My rate is extremely fair for auto, renters, life etc.. I’m happy customer. The only way I will part from this agent is if they let me go. Other than that YOU WILL NOT BE DISAPPOINTED!! I’m very satisfied! Thank you StateFarm!!"
We responded:
"San, thank you so much for taking the time to share your wonderful experience with our agency! It's truly heartwarming to hear that you are still fully satisfied with your coverage and that our office continues to be your trusted choice. Margaret and Rachel are indeed invaluable members of our team, and I'm thrilled to hear that they provided you with exceptional service. Your kind words about Margaret's knowledge and clarity in navigating policy changes, as well as Rachel's outstanding work ethic, mean a lot to us. It was a pleasure meeting with you personally, and I'm glad our discussion was informative and helpful. Your satisfaction is our top priority, and I'm grateful for the opportunity to address all your questions thoroughly. We strive to go above and beyond for our customers, and your positive feedback reaffirms that we're on the right track. Thank you for trusting us with your auto, renter's, and life insurance policies. We look forward to continuing to meet your insurance needs and ensuring your peace of mind for years to come!"
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Luke Fetner

October 9, 2024

5  out of  5
rating by Luke Fetner
"The staff and Kendrick are always very polite, professional, and courteous. The team are always proactive in helping find the the best policies and discounts to fit your budget. 10 out of 10, would recommend."
We responded:
"Luke, thank you for your fantastic review! I'm glad to know that our team has been polite, professional, and proactive in helping you find the best policies and discounts. Your recommendation means a lot to us. If you ever need further assistance, we're here to help! - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Mark Wasiele

October 8, 2024

5  out of  5
rating by Mark Wasiele
"Not all agents are the same!!! I've got one that will go the extra mile for you. Kendrick Jones, Margaret, and the ENTIRE team at Kendrick Jones - State Farm Insurance helped me out with a complicated claim. They SUPPORTED ME, and worked relentlessly with the corporate team to resolve my claim."
We responded:
"Mark, thank you for your wonderful review! I'm glad that our team, including Margaret and everyone at our office, could support you through your complicated claim. We always strive to go the extra mile for our clients and work diligently to resolve any issues. Your satisfaction means a lot to us. If you need any further assistance, don't hesitate to reach out. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Andres Bernal

October 7, 2024

5  out of  5
rating by Andres Bernal
"Thanks for your help Samantha 👍"
We responded:
"Thanks for the great feedback, Andres! We're happy Samantha could assist you. If you need anything else, feel free to reach out. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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vicky carroll

October 5, 2024

5  out of  5
rating by vicky carroll
"Jasmine was a great agent . And Samantha was also great she took my payment.. they were both professional l would recommend these two ladies to handle your business.."
We responded:
"Thank you, Vicky! I'm glad to hear that Jasmine provided you with great service. We appreciate your recommendation and look forward to assisting you again in the future. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Haile Teffera

October 4, 2024

5  out of  5
rating by Haile Teffera
"You are the best 🙏"
We responded:
"Thank you so much, Haile! We're happy you feel that way. Your support means a lot to us. If you ever need anything, we're here for you. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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francisco vidal

September 29, 2024

5  out of  5
rating by francisco vidal
"Samantha was very helpful.10/10 !"
We responded:
"Thank you, Francisco! Our team is dedicated to providing excellent service, and we’re glad we could assist you so well. We truly appreciate your positive feedback and perfect rating! If you need any further assistance, please give us a call! - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Erin Fondel

September 26, 2024

5  out of  5
rating by Erin Fondel
"Erika Morales was so helpful on a bit of a stressful day in the midst of a timeline crunch and a hurricane. Thank you for being on top of the game and patient with me!"
We responded:
"Erin, thank you for your kind review! I'm happy Erika could assist you during such a stressful time, especially with the added pressure of a hurricane. We're grateful for your patience and trust in our team. If you need anything else, don't hesitate to reach out. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Anto Mujinga

September 25, 2024

5  out of  5
rating by Anto Mujinga
"Had a great experience with Samantha. She is nice and kind and was able to help me set up my payment"
We responded:
"Thank you, Anto! I'm glad to hear that Samantha was able to assist you with setting up your payment. We appreciate your kind words and are happy to have her on our team. If you need any further assistance, feel free to reach out. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Samantha Illescas

September 25, 2024

5  out of  5
rating by Samantha Illescas
"Mi experiencia con Samanta Caldera ha sido excelente, me resolvió la consulta de manera rápida y eficiente, es una persona muy profesional y siempre con la mejor actitud, recomiendo 💯 su atención."
We responded:
"Gracias por la reseña excepcional, Samantha! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo y Ivan. Estamos felices de tenerlo como parte de la familia de State Farm! - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Donnie Streetman

September 23, 2024

5  out of  5
rating by Donnie Streetman
"Samantha was great......"
We responded:
"Thanks for the wonderful feedback, Donnie! I'm happy to hear Samantha provided you with such a positive experience. We appreciate your support and look forward to assisting you with any future needs. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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dustin disharoon

September 18, 2024

5  out of  5
rating by dustin disharoon
"Samantha"
We responded:
"Dustin, thank you for the fantastic review! I'm happy to know you had such a positive experience with our team. If you ever need further assistance, we're here to help. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Anthony

September 18, 2024

5  out of  5
rating by Anthony
"Awesome team over there. Ms. Margaret helped so much. Thank you SF"
We responded:
"Thank you, Anthony! We're so happy you had a great experience with our team. Margaret is indeed wonderful, and we're grateful for her dedication. If you need anything else, we're here for you! - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Christine Bey

September 16, 2024

5  out of  5
rating by Christine Bey
"I just had the Best Customer Service!🎉 Margaret Carter!! Frist of all she greeted me very professionally and with so much joy in her voice. I just brought a new car and wanted to make sure I selected the correct coverage . Margaret, took her time on assisting me , she was patient and very knowledgeable. Thank you, Margaret ❤️"
We responded:
"Thanks Christine for trusting us for 2 years!! We value you as a client."
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TeeTee G

September 14, 2024

5  out of  5
rating by TeeTee G
"Jasmine and Erika were so helpful & they got me insurance with great benefits at a price that was unbeatable. I’m happy with the results! Thanks again!"
We responded:
"Jasmine and Erika are indeed fantastic team members, and I'm glad they could assist you with securing insurance that meets your needs at an unbeatable price. Your satisfaction is important to us, and we're grateful for your positive feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks again for choosing our office! - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Rodrick McKoy

September 12, 2024

5  out of  5
rating by Rodrick McKoy
"Margaret Carter is very friendly and helpful. Best agent out there"
We responded:
"Margaret is indeed a valuable member of our team. I'm glad you found her friendly and helpful. Your feedback means a lot to us. If you need any further assistance, feel free to reach out! - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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Kevin Boston

September 12, 2024

5  out of  5
rating by Kevin Boston
"Margaret Carter has been AMAZING for my family and I! Very knowledgeable and always empathetic/understanding! She gives a Chick-Fil-A-level customer service. I hope this is simply the State Farm (or Kendrick Jones) way, because I would recommend her any day!"
We responded:
"Kevin, thank you for your wonderful review! I'm glad to hear that Margaret has provided such knowledgeable and empathetic service to your family. We strive to offer top-notch customer service, and it's great to know Margaret has exemplified this. We appreciate your recommendation and look forward to assisting you with any future needs. - Kendrick Jones - State Farm Insurance Agent, Lawrenceville, GA"
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ebony lewis

September 9, 2024

5  out of  5
rating by ebony lewis
"Samantha was amazing! She took care of all of my policy needs! She was ultra professional and it was greatly appreciated!"